Common questions from some users as well as customers ask about us.
Common questions from users and customers include inquiries about our products, pricing, shipping policies, return procedures, customer support availability, company background, warranty details, product features, and customization options.
What is the standard delivery time?
Delivery time-frame can vary depending on the items you have ordered and/or the address specified for delivery. On average, Standard Pallet deliveries are delivered within approximately 2-7 working days from when an order is placed.
Do you offer a next day delivery service?
Yes, we offer next-day delivery service for most products. Please place your order by 2 PM local time to ensure next-day delivery, subject to availability and location.
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Do you offer an installation service?
Yes, we offer an installation service for select products. Our professional team ensures proper setup and functionality. Contact us for details and availability.
What is your two person white glove service?
Our two-person white glove service includes delivery, unpacking, assembly, and placement of your item in your home.
Do you offer satisfaction guarantees?
Yes, we offer satisfaction guarantees. If you’re not happy with your purchase, contact us for a replacement or refund.